alt alt

Delivery policy

COVID-19 shipping delays

Our courier companies have advised us of delays within their delivery networks due to a significant increase in demand, a reduction in air freight capacity, and health and safety measures such as social distancing at their facilities. Delivery may take a little longer than usual so please allow 4-7 business days for delivery of your order.

Order Processing Times

Orders placed on the Website will be processed and dispatched within 2 business days. During peak periods, please allow up to 4 days for orders to be processed and dispatched while we work as quickly as possible to have your order delivered to you.
Once your order is with our courier, VIC & NSW metro orders should arrive within 2-4 business days, while all other orders within Australia should arrive within 3-6 business days.Please take note that any order placed on a Melbourne business day before 1:00pm AEST will be shipped the same day and the delivery times will start from that day. On the contrary, orders placed after 1:00pm AEST will be shipped the day after.

Delivery Fee

We are pleased to offer free shipping on all orders over $60.

Orders below $60 will incur a $10 delivery fee.