COVID-19 shipping delays
Our courier companies have advised us of delays within their delivery networks due to a significant increase in demand, a reduction in air freight capacity, and health and safety measures such as social distancing at their facilities. Delivery may take a little longer than usual so please allow 4-7 business days for delivery of your order.
Order Processing Times
Orders placed on the Website will be delivered within 2-5 business days via courier.
Please take note that any order placed on a Melbourne business day before 1:00pm AEST will be shipped the same day and the delivery times will start from that day. On the contrary, orders placed after 1:00pm AEST will be shipped the day after.
We are pleased to offer free shipping on all orders over $40.
Orders below $40 will incur a $10 delivery fee.
Christmas Delivery Cut Off Times
Lavazza Australia guarantees delivery of Christmas orders that are placed prior to 11:59pm (AEDT) on Tuesday 15th December 2020.
Lavazza Australia will make every effort to deliver orders placed after the guaranteed cut-off time of 11:59pm (AEDT) on Tuesday 15th December 2020, however, depending on the delivery location, delivery may not occur until on or after Tuesday 29th December 2020.
Please note, deliveries to some remote or regional areas are not covered by this guarantee.